One number reaches every truck
Call or text 866-266-5709 from anywhere in the territory and dispatch answers. For the fastest booking, your county's own Cook's site is one click away.
Cook’s has one headquarters, in Palm Coast, and one dispatch. That’s where the form below goes and where the phone rings, whether you’re in Ormond Beach, Orange Park or Live Oak.
If you already know your county, the market sites are the quickest route to a booked visit. Each one lists its towns and typical drive time from the shop, so you’ll know roughly when to expect a van before you’ve even called: Palm Coast, St. Augustine, Jacksonville, Palatka, Gainesville, Ocala and Lake City round out the list.
When you reach us, have three things handy: your town, what the system is doing, and whether anyone in the house is elderly, very young or has trouble breathing in the heat. That last one moves you up the board.
There’s no walk-in counter at Fairmont Lane; the business is in the trucks. Email works for non-urgent questions at support@cooksair.com.
Reaching us
Should I call the main office or my market's site?
Either reaches the same dispatch. The market site simply saves a step: it already knows your county, lists the towns we cover there, and its form is tagged for that route.
What happens after I send the form on this page?
It lands in the office inbox at the Palm Coast headquarters. During the day you’ll get a call back within the hour in most cases; overnight, the form is read first thing, so if it can’t wait, call instead.
Can a business with several locations deal with one person?
Yes. Mention it when you call and the office will put one point of contact on the account, whether the sites are all in Jacksonville or spread from St. Augustine to Ocala.
- Phone / text
- 866-266-5709
- Hours
- 24 hours, 7 days
- support@cooksair.com
- Headquarters
- 37 Fairmont Ln, Palm Coast, FL 32137
Faster to just call
{{phone}}, any hour, no after-hours charge.